Leverage points to address climate change risk in destinations

Transformational system change is required to respond to the current climate emergency and the COVID-19 induced structural break presents an opportunity to progress such change. While the tourism industry accepts the need for change, how this may look like remains unclear. This article contributes to identifying pathways by presenting critical reflections on the research process and findings from a three-year research project on reducing climate change risk in Vanuatu. The approach is anchored in systems thinking and draws on the concept of leverage points. Seven points are identified for intervening in the tourism system to reduce climate change risk and achieve varying levels of systemic change. Each is explored in the context of Vanuatu before its broader relevance is discussed. The findings highlight the importance of engaging with deeper influences of risk and unsustainable system outcomes. This has implications for how decision-makers approach crisis management and what ‘tourism recovery' means, especially when considering that system resilience might stand in the way of more profound transformational change required to address long-term risks.Alternate :中文摘要为了应对当前的气候突发事件, 需要进行转变性的制度变革。新型冠状肺炎引发的结构性突破为推动这种变化提供了机会。虽然旅游业接受了有必要进行改变, 但这可能会变成什么样子仍然是未知数。该文通过对一项为期三年的关于减少瓦努阿图气候变化风险研究项目过程和结果的批判性反思, 提出对气候变化进行转变性制度变革的路径。本文方法以系统思维为基础, 并借鉴杠杆点的概念, 提出对旅游系统进行干预的七个要点, 以减少气候变化风险, 实现不同程度的系统性变化。每个要点都是先在瓦努阿图的范围内进行探讨, 然后再讨论其更广泛的启发意义。研究结果强调应对风险和不可持续系统的更深层次影响因素的重要性。该研究结果对决策者如何处理危机管理和理解"旅游业复苏”的意义有启发, 尤其当决策者考虑到系统的弹性可能会阻碍解决长远风险所需要的更深远的转变性变革。

Using Q method to investigate the influence of inclusive water, sanitation and hygiene (WASH) on tourists’ hotel choice in Fiji

Consequent to the COVID-19 pandemic and the reopening of international borders, tourists are increasingly concerned about sanitation and hygiene practices in tourism destinations. There is an evident need to investigate how the COVID-19 pandemic has transformed tourist choices. This paper investigates the perceptions of hotel staff and tourists on the influence of inclusive water, sanitation, and hygiene (WASH) practices on tourists’ hotel choices in Fiji. This study explores the value of Q-methodology through a case study of Fiji with data collected from 80 hotel staff and 75 tourists. The findings demonstrate that Q-methodology is effective in identifying three tourist types who have a strong interest in WASH impacts and aspects of their safety including concerns about how their visit impacts the local community and environment. Similarly, the Q method was useful in identifying four perspectives of staff understanding on WASH impacts that are significant to tourists’ choice of hotel. The findings suggest a significant potential for hotel operators to enact socially inclusive WASH practices to enhance their appeal in the ‘new normal’.